Privacy Policy
Last updated: October, 2025
1. Introduction
Welcome to B&A’s Autoworx (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website — https://ba-autoworx.ca — in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We only collect personal information that you voluntarily provide, such as when you fill out our contact form.
This may include:
Your name
Your email address
- Your phone number (if applicable)
Any optional message you submit
We also collect non-identifiable information via tools such as Google Analytics 4, including:
- Pages visited and time spent on site
- Device type and browser information
- Referral source (how you arrived at the site)
3. How We Use Your Information
Your information may be used to:
Respond to inquiries or service requests
Provide quotes or appointment information
Improve our website and customer experience
Analyze website traffic and performance using tools such as Google Analytics 4
We do not sell, rent, or trade your personal information to third parties.
4. Data Storage and Security
We take reasonable administrative, technical, and physical precautions to protect your personal information from loss, misuse, or unauthorized access.
These measures include:
SSL / HTTPS encryption on our website to protect data transmitted via forms
Secure storage of your data within WordPress and our email provider
Limited access to your personal information — only authorized personnel can access it
Regular updates and security maintenance to our website
While we strive to protect your data, no online system is 100% secure. By submitting information through our website, you acknowledge this risk.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance. This includes Google Analytics 4, which uses cookies to collect anonymous data on visitor behaviour.
You can choose to disable or delete cookies in your browser settings; however, some website functionality may be affected.
6. Third-Party Links
Our website may include links to external resources (e.g., Facebook, Instagram, Google).
We are not responsible for the content or privacy practices of these external sites.
7. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent to the collection or use of your personal information (where applicable)
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes described above or as required by law.
9. Changes to This Policy
We may update this Privacy Policy periodically. The date of the latest revision will appear at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
B&A’s Autoworx
Guelph, Ontario
📧 baautoworxguelph@gmail.com
📞 +1 519-836-6305